Tenders

Request for Proposals (RFP) SEED # 510-2019 to issue Law 5 Certificate and Export Promotion Fund

TECHNICAL PROPOSAL

1 – USAID SEED PROJECT BACKGROUND

USAID’s Strengthening Entrepreneurship and Enterprise Development (SEED) project, implemented by AECOM International Development, is part of the United States – Government of Egypt Trade and Investment Promotion in Egypt (TIPE) bilateral agreement. SEED is a three-year project, with an option year, which ends in April 2020. The project focuses on strengthening the development of Micro, Small and Medium Enterprises (MSMEs) and Entrepreneurship. More specifically, SEED’s main purpose is to increase employment and income of MSMEs and Entrepreneurs, especially those owned by Women and Youth in disadvantaged areas, by: (1) Stimulating Entrepreneurship and Innovation, (2) Enhancing formalization of Private Enterprises, (3) Improving Financial and Non-Financial services to MSMEs, (4) Integrating MSMEs and Entrepreneurs in progressive value chains, and (5) Addressing enabling environment policy reform initiatives to facilitate MSME development that is aligned to the Government of Egypt’s (GOE) socio-economic strategy.

SEED provides technical assistance, capacity building and training to business development services (BDS), One Stop Shops (OSSs) and financial service providers in order to support the growth and expansion of MSMEs in Egypt. Stakeholders and counterparts include public sector reform champions, incubators and accelerators, BDS providers, mentors, business associations, general and industry specific chambers and councils, investors, banks and non-bank financial institutions, schools and universities, public organizations, MSMEs and Entrepreneurs. SEED also collaborates closely with development agencies (donors) and their implementing partners to take full advantage of synergistic opportunities in achieving results. Special focus is given to disadvantaged areas and population groups such as Women and Youth. Youth is defined for the purpose of this activity as individuals who are between ages of 15 and 29 years old.

SEED Enabling Business Environment efforts are focused on increasing Government of Egypt (GOE) capacity to understand and respond to business environment constraints for Entrepreneurs, for MSME access to finance and integrating MSMEs into value chains. Moreover, support relevant GOE entities in fulfilling its expected mandate and improve coordination among GOE entities working on Entrepreneurship and MSME issues, including MSMEDA, the Ministry of Investment, and The General Authority for Investment (GAFI). Build the capacity of sector/industry associations to advocate for necessary policy changes in their value chains through: (1) conducting policy research and formulating positions, (2) drafting white papers and reports, and (3) convene public-private dialogues and Regulatory Impact Assessment (RIA).

2 – BACKGROUND

This intervention intends to increase MSMEs access to finance by enhancing MSMEs opportunities to receive government procurement contracts, export promotion fund. In addition, enhancing the backward and forward integration linkages where large companies can locate small producers through linking with e-tenders portals. Thus, to substitute the imported products restricted by Presidential Decree No. 538 for December 2016, amending some of the customs tariff categories by increasing tariffs for 364 commodities by up to 60%.

Introduction to Law # 5:

The philosophy of the law focuses on providing a preference for Egyptian industrial products in government contracts. The law pertains to industrial products only, stating that the proportion of Egyptian components in industrial products should not be less than 40%. In addition, it requires stakeholders to commit to the proportion within their procurement contracts. The Ministry of Industry is responsible for monitoring the commitment to implement this law. Therefore, a Technical Secretariat was formed with the four entities involved to enact this law: the Industrial Development Authority (IDA), the Egyptian Organization for Standards and Quality (EOS), and the General Authority for Government Services (GAGs) and the Federation of Egyptian Industries (FEI). The law benefits the local MSMEs with a preferential status in the public procurement process if they meet the local components percentage by minimum of 40%. The preferential status grants local companies a higher price difference up to 15% for local producers compared to the imported products.

Issuance of Law # 5 Certificate requires two steps to be performed by two main entities, FEI and IDA. The IDA is the entity responsible for the calculation of the percentage of the local components in the finished products and accordingly the IDA issues the “Local Components Percentage Certificate” which the FEI in turn uses to issue the Law # 5 Certificate.

The same IDA certificate the “Local Components Percentage Certificate” is used to calculate export promotion funding, per the categories declared by MTI through an Administrative Decree. Such funding is then paid as cash incentives for the exporting companies. EOS comes at a later stage when a company applies for a government tender through the e-tenders’ portal under the General Authority of Government Services (GAGs), the (EOS) issue the adequate certificate of quality per the request of the GOE entity issuing the tender.

The online registration process for the issuance of the Law # 5 and export promotion fund will be hosted on the FEI portal connected with the rest of the organizations (IDA, EOS and GAGs). The system will be a secured website installed on a single location, FEI web portal with different accounts and various privileges and logos to represent different entities as explained below in 4 – Scope of Work.

The website will include a public section for video demonstration and text information on Law # 5 and notes about the export promotion fund, as well as a self-assessment test for Law 5 eligibility. In addition to a private secured part for the internal workflow to generate Law $ 5 Certificate.

Stakeholders and beneficiaries will include IDA, FEI, GAGs, EOS as well as many MSMEs applying for a governmental tender to make use of Law # 5 differential incentive. These entities will easily be able to apply for obtaining this certificate online. The same applies for the exporting promotion fund using the IDA certificate the “Local Components Percentage Certificate”.

3 – OBJECTIVES

The main objective of this RFP is to:

1. Increase the number of companies receiving the Law # 5 Certificate and the export promotion fund, consequently increasing companies’ revenues

2. Promote access to finance for MSMEs through ensuring the ease of applying for public tenders

3. Increase the exporting portfolio by resolving issues with export promotion fund issuance through automating the calculation process

4. Expand FEI scope of services, planned to reach to 10% of FEI industry members’ by end-of-year-1 of the intervention with SEED through supporting it in providing more online services

4 – SCOPE OF WORK

The Contractors will implement the design, programing, content development and training of the needed online website for the Law # 5 as per the below:

(1) USER’S ACCOUNTS: 1. The applicant company will register to request Law # 5 certificate or Export Promotion Fund to IDA through the FEI portal; 2. The IDA Manager will assign the requests to employees and later approve it; 3. The IDA Employee will process the requests; 4. The FEI Chamber Employee will receive the IDA certificate to validate the memberships’ status; 5. GAG Employee authority will easily check for any FEI certificates previously issued; 6. EOS employee will easily check any FEI certificates previously issued.

(2) DESCRIPTION FROM DIFFERENT PERSPECTIVES:

Public User (anonymous): 1. The visitor will first review website’s instructions, Law # 5 certificate advantages as well as the Exporting Certificate, as well as a movie describing how to use the website, in order to evaluate his company product and judge if its eligible or not for the Law # 5; 2. Self-assessment test based on the Excel sheet calculation (public for all site visitors); 3. Based on the assessment results the applicant can request the two types of certificates: (Law # 5 Certificate eligibility for products with 40% local raw materials or more – a check box law # 5 certificate will be active and checked if he passed the self-assessment process; export promotion fund where the producer has only 10% or more of local raw materials into his products – a check box will be active and checked); 3. Considering that, the self-assessment tool will include many data regarding the product and the company budget

Applicant: 1. Register/login; send the assessment to IDA for starting the process to issue the law # 5 certificate; 2. Considering that registration will include applicant’s personal data such as name, email, company and post in the company; 3. After the company registers the account based on the first assessment, it will be able to upload supporting attachments (active check boxes for law5 certificate or export support certificate can change status upon his intent); 4. If the applicant company is returning back after login, using its profile and dashboard it can see the old requests lists and its status and can easily create a new request for a new product; 5. Applicant can copy old request to new requests for repeating a declined request and modify data or attachments to get approval as well as renew old approved certificate; 6. For the applicant profile only five requests’ statuses will appear (draft – new request not sent,; revision – under revision, approval – request approved after the EFI issue certificate; decline – request declined for two reasons product is not qualified or EFI payments or registration issue ; canceled if applicant chooses to cancel the request before).

IDA Manager: 1. Can login from any browsers he can see the list of all requests sent to IDA and its status if it is: NEW (requests arrived from applicants); ASSIGNED (already assigned before to employee but not seen by employee); REVISION (it is seen by the employee but is under revision); PENDING APPROVAL (it is waiting for the Manager approval after employee acceptance and if it took more than one hour it be assigned automatically; RETURN_ (employee to the employee for completing some issues with comments); APPROVED (certificate will be issued automatically with signature and stamp based on the applicant request law 5 and export promotion funds will get approval for example of the company is not eligible for law 5 certificate but it is eligible for export support certificate the request will be approved but a declined sign for the refused certificate will have a red x in the check box); DECLINED (then the system automatically shows to the applicant that the product is not eligible for law 5 certificate nor the export support); 2. Can search the list by company name or product name will show all the new requests by default on the top however unassigned requests that will be at the top may be colored differently; 3. Can open the NEW unassigned requests and he has the authority to assign the request to specific employees, after one hour the request will be assigned automatically based on company specialization and requests will be rotated based on the fewer number of assigned requests per employee; 4. Can open PENDING_APPROVAL requests and review them and give approval or return to employee – analysis decision).

IDA Employee: 1. Can see the list of all requests sent to the IDA and its statuses like the IDA Manager but he cannot access the NEW requests until they are assigned; 2. Can filter the list of requests by the company name, product name and requests status. The list will show all the new requests by default on the top (employee’s assigned requests on the most top). All employees can access all assigned requests and review them but if some employees access a request, his name will be attached to this request as a processor; 3. Can read all attachments of a request; 4. Can return request to Managers (PENDING_APPROVAL).

FEI Section: (1) Chamber Employee: 1. Can see all the list of APPROVED requests by IDA only which already have an issued IDA certificate only for the scope of the chamber; 2. Can check for payments and registration out of the system; 3. Can check if the company is a member or not in the chamber; 4. Can check if the company paid its subscription or not.

(2) FEI Employee: 1. Can see all the list of APPROVED requests by IDA only which have already been issued with an IDA certificate like the Chamber Employee; 2. Can act as any chamber employee and put his inputs and check marks for membership and payment; 3. Can approve the request if the payments and registration are ok and then the FEI certificate will be automatically issue, signed and stamped in a PDF format; 4. Can decline the request adding the reason for declining then the system automatically will put the reason of decline as payments or registration in FEI as the issue.

(3) GAG Employee: 1. Can see only all APPROVED and issued certificates; 2. Can search the list by the company name or product name or certificate number (if issued) and the list can be organized by date.

(4) EOS Employee: 1. Can see only all APPROVED and issued certificates; 2. Can search the list by the company name or product name or certificate number (if issued) and the list can be organized by date.

ADMIN SYSTEM: 1. Can review all the logs of the system; 2. Enter all lookups of the system; 3. User handling modules; 4. Reports module a range of 10 reports will be issued by the system depending on analysis decision

5 – DELIVERABLE

1. Project Plan and System Analysis document including detailed SRS System Requirement Specification Document (5 days); 2. Graphical User Interface Design Document (deliver a full responsive web-page that can be user friendly with portable devices and smart phones and user interface source designs and all related materials and mockups) (10 days); 3.Database structure (database entity relationship diagram, database dictionary, database documentation, database full backup including any related files or documents) (15 days); 4. Full up and running system including all functions listed in the RFP, proposal and SRS document (this should include web hosting on GoDaddy site under the FEI site) (40 days); 5. Source code for the system (source code for all developed modules, source code comments, detailed documentation and description of the source code, deliver knowledge transfer for the developed modules to IDA and FEI users) (43 days); 6.System testing and implementation (tested modules up and running on the online production server) (50 days); 7. Deliver detailed training (deliver full training to the FEI, IDA teams on how to administrate and use the website, anticipated number of trainees will be 25 users) (60 days); 8. Full system manuals (administration manuals, installation and configuration manuals, deliver online user guide to help visitors using the website and services) (65 days)

6 – SYSTEM GENERAL FEATURES

The system should have the following features: 1. Bilingual (Arabic/English); 2. One Admin Language (Arabic); 3. The System will have a general theme and standard logo for the Law # 5 but will also have two different logos for IDA-FEI and will appear to their users only; 4. Full responsiveness to be viewed by different web browsers and handhelds; 5. All functions and backend modules should be built as APIs technology; 6. Have logos for all users and their actions; 7. SEO search engine optimization on google; 8. Public text articles can be shared on Facebook, Google or Twitter or copy the link of the video; 9. The site will be hosted on Go-Daddy site with SSL Certificate

7- PROPOSAL CONTENTS

Proposals must include the following: A- Corporate Profile (a brief narrative on the company that details its history and its year of establishment; B – Staff Biographies (brief biographies of the staff involved in the project and their roles in the prospective project; C – Company Portfolio (a brief listing of the company’s most notable projects that were developed previously similar to the requested MIS and mobile applications. This listing should include screenshots of the delivered systems without disclosing the confidentiality of previous customers in addition to description of each system; D – Proposed User Interface (this section will indicate the proposed online payment module and mobile applications graphical user interface in different usage scenarios); E – Technology Overview (the proposal will describe in details the proposed technology that will be used to deliver the online payment module and the mobile applications including the advantages of using this technology); F – Detailed Timeline (offerors will submit a proposed timeline for the online payment module and mobile applications and the internal back-end interface); G – Budget (offerors will submit their budgets along with the technical proposal and shall include detailed line items to cover the complete proposal).

A – INSTRUCTIONS TO OFFERORS

1.Eligibility of Offerors (No services shall be eligible for USAID funding if offered by vendors/suppliers included on any list of suspended, debarred or ineligible suppliers included on www.sam.gov used by the USAID. Please note that SEED awardees of above $ 30,000 must be registered on the System for Award Management (SAM); 2.Eligibility of Firms – Source/Nationality (The authorized geographic code for the source of the goods and services and for the nationality of our suppliers under this subcontract is 937. A full discussion of the source/nationality requirements may be found at 22CFR228. Offerors whose proposals fail to meet the nationality requirements will be considered non-responsive. In addition to the above, and to comply with the Egyptian local laws, offerors must be licensed and authorized to conduct business in Egypt. If required by local laws, AECOM will withhold a certain percentage based on gross payment made to the subcontractors, and transfer that amount, on behalf of the subcontractors, to the relevant local authorities. A copy of the valid license or registration in Egypt is required); 3.Responsibility of Offerors and Ownership of Proposals (Under no circumstances will SEED by liable for any proposal costs incurred by those responding to this request for proposals (RFP) nor shall SEED be liable for any anticipated outcome from the submission of a proposal in response to the RFP. SEED will not accept confidential or proprietary data and all information submitted by offerors will remain the property of SEED. SEED is not obligated to make an award) 4. Clarification and Questions (offerors are expected to examine carefully all instructions and requirements detailed in this RFP. Questions and requests for clarifications regarding to this RFP shall be emailed to the four individuals listed below no later than the below mentioned deadlines; 5. Currency for Price Proposal (All price proposals shall be in Egyptian Pounds EGP excluding all local taxes but inclusive of transportation, communications, duties, facilitation fees, licenses and other costs of doing business. Local taxes must be stated separately. Payment for any resulting award(s) will be made in Egyptian Pounds EGP. In case of any discrepancy between a unit price and the total price, the unit price will be taken as correct and the total price adjusted accordingly); 6. Period of Performance (All deliverables shall be completed by March 30, 2019); 7. Validity of Proposals (Proposals shall remain valid and open for acceptance by SEED for a minimum of two months following the RFP closing date. Proposals specifying a shorter acceptance period will be considered non-responsive and will be rejected); 8. Responsibility Determination (Award shall only be made to responsible prospective subcontractors. To enable AECOM to make this determination, the offeror must briefly describe that it is able to comply with the required or proposed delivery or performance schedule taking into consideration all existing commercial and governmental business commitments; has a satisfactory performance record; has a satisfactory record of integrity and business ethics; has the necessary technical capacity, equipment and facilities and is able to obtain them; and is otherwise qualified and eligible to receive an award under applicable laws and regulations); 9. Late Offers (Offerors are wholly responsible for ensuring that their offers are received in accordance with the instructions stated herein. A late offer will not be eligible for consideration and will be rejected without evaluation even if it was late as a result of circumstances beyond the offeror’s control); 10. Modification/Withdrawal of Offers (Offerors have the right to withdraw, modify or correct its offer after such time as it has been delivered to AECOM as the addressed stated above and provided that the request is made before the RFP closing date); 11. Disposition of Proposals (Proposals submitted in responses this RFP will not be returned); 12. Technical and Cost Proposal (Regardless of the method used in the submission of proposal, the technical and cost proposal must be kept separate from each other); 13. Clarification and Amendment to the RFP (Any question on this RFP shall be raised and submitted either before or on the INFO session which will be held at the SEED premises on January 16,2019. If the offeror intends to submit a proposal in response to this solicitation and wishes to attend INFO session and receive any updates thereto, the offeror is encouraged to confirm receipt of this solicitation by email to the email addressed below. AECOM reserves the right to waive informalities and minor irregularities in proposals received); 14. Submission of Proposal (Proposals must be submitted in an electronic format as an email attachment, the email should state in the subject the RFP number, the file attachments should be in a format that can be opened by one of the following applications PDF, MS Word, MS Excel, MS PowerPoint, the technical and cost proposal shall be submitted in one email containing clearly identifiable attachments)

Cost/Business Proposal

The cost proposal should include the following information: (1) budget summary; (2) detailed cost breakdown of the proposed budget to the maximum practical extent ; (3) detailed and comprehensive budget narrative; (4) contractor employee biographical data sheet for each individual proposed in the proposal.

15 – EVALUATION, SELECTION CRITERIA and AWARD PROCESSES

A. Evaluation: Following a thorough evaluation of the proposals that are in conformance with all requirements stipulated in this RFP, awards will be made to the most responsible, responsive and compliant offerors whose proposals are determined to be the best value. A compliant proposal is one which complies with all of the terms, conditions and technical requirements of the RFP without material modifications. B. Evaluation Criteria: (1)Proposed workplan and delivery timeframe (15 points), (2) workforce experience (35 points), (3) past performance (20 points), (4) cost reasonableness and competitiveness (30 points); C. Award: A fixed price purchase order will be awarded to the successful offeror. SEED reserves the right to reject the proposal from any firm if in SEED’s judgement the proposal is not responsive and to delete any item or to reject all proposals and make no award if at SEED’s sole discretion SEED determines that the proposals submitted do not satisfy the needs of the project.

16 – ANTICIPATED INVOICING, PAYMENT, INSPECTION AND ACCEPTANCE CONSIDERATIONS

Awardee’s invoices must indicate the following information: (1) firm’s name and address, invoice number, date, as well as the date at which the performance was completed; (2) complete account and bank’s SWIFT information if electronic funds transfer payment is preferred; (3) RFP umber; (4) Description of each type of services included in the invoice.

Date of Issuance: January 10, 2019

Deadline for Receipt of Potential Offerors’ Notification of Interest to attend the Info Session: Wednesday January 16, 2019 Close of Business

Deadline for Receipt of Proposals: Sunday January 27, 2019 Close of Business

To be Emailed to: Mervat Nakhla (mnakhla@seedegypt.org)/ Amira Shoukry (ashoukry@seedegypt.org)/ Mohamed Tawfik (mtawfik@seedegypt.org)/ Mohamed Yousry (myousry@seedegypt.org)

INFO SESSION DETAILS: The info session for RFP # 510-2019 Online System to issue Law # 5 Certificate and Export Promotion will be held as follows:

Time: Wednesday 16 January 2019, 9.30 am (Duration: 1 hour) – Location: SEED Office, Strengthening Entrepreneurship and Enterprise Development Project (SEED), 25 Misr Helwan Agricultural, El Zeini Tower, 5th Floor, Maadi, Cairo, Egypt